Contact
Contact
Write to [email protected]. One of the four of us answers within two working days, in English, from New Zealand hours.
The messages that help us most are correction reports. If a welcome offer has changed, a withdrawal took longer than the window we published, or a payment method has quietly disappeared from a cashier, tell us the brand name and the date. We re-test that specific claim and amend the review rather than the whole page.
Two things we cannot do: we are not a complaints service and we hold no account with any operator, so we cannot release a balance, reverse a bonus forfeit or lift a verification hold. When a dispute belongs with a regulator, we will tell you which licensing body covers that brand and where its complaints form sits.